It’s your revenue.
Let us help you collect and retain it.
At QualCode, we promise to provide quality-driven, HIPAA-compliant revenue cycle management services. All QualCode consultants are credentialed through the American Health Information Management Association (AHIMA) and the American Academy of Professional Coders (AAPC) and are committed to providing you with accurate and prompt coding services. QualCode is also proud to be a Certified Minority Woman-Owned Business Enterprise.
Leadership With Purpose
Natalie Williams
MPA, RHIA, CPC-I, CPC, CPMA, AHIMA-Approved ICD-10-CM/PCS Trainer
President & CEO
Natalie Williams, is the visionary President and CEO of QualCode, Inc., a leading force in health information management. With over three decades of expertise and a stellar career trajectory, Natalie has solidified her reputation as a trailblazer in the healthcare industry. Her extensive credentials, including being an AHIMA Approved ICD-10-CM/PCS Trainer, reflect her deep knowledge and commitment to excellence.
A graduate of New York University's Wagner School of Public Administration, with a Bachelor’s degree from Touro College, Natalie’s career has spanned pivotal roles, from Clinical Reimbursement Manager to Senior Medical Record Analyst and Adjunct Professor. In these positions, she honed her ability to blend clinical insight with operational efficiency, gaining a comprehensive understanding of how health information impacts hospital revenue cycles.
In 1999, Natalie founded QualCode, realizing a long-term goal to create a company dedicated to achieving revenue integrity for healthcare providers. What began as a solo endeavor has evolved into a powerhouse organization with over 30 specialized professionals. Today, QualCode, serves over 15 hospitals and physician practices nationwide delivering cutting-edge medical coding and auditing services that help clients ensure revenue integrity and compliance.
Natalie’s leadership is defined by her commitment to delivering tailored, flexible solutions that meet the evolving needs of healthcare providers. Her exceptional focus on client satisfaction has positioned QualCode as the go-to partner for healthcare facilities nationwide.
Her influence extends beyond her business success. A dynamic leader who splits her time between Harlem, New York, and West Orange, New Jersey, Natalie is deeply rooted in her community and is a proud member of Abyssinian Baptist Church in Harlem. Passionate about giving back, she is currently establishing a nonprofit organization to empower women through financial literacy education—a cause close to her heart.
In her personal time, Natalie enjoys traveling, exploring the outdoors, and indulging in her love for food and fashion. As she continues to lead QualCode into its next chapter of innovation and impact, her vision remains clear: to elevate healthcare standards, empower providers, and shape the future of health information management.
Ivore Cross
Operations Manager
About Ivore: Ivore brings of decade of business administration experience to QualCode. She is responsible for planning, directing, and coordinating the operations of the company. Ivore directs the functions of all team players to ensure successful implementation, execution, and completion of all projects. She works closely with clients, management, and staff to ensure that all client expectations are consistently met and exceeded.
Specialties: Project management, client communications, and business operations
Our Mission
When you partner with QualCode, you’ll receive just that—a partner in revenue cycle management and process improvement. As such, we focus on trust, transparency, and communication. Here’s what you can expect:
Quality-driven revenue cycle services that help you improve profitability
Unparalleled customer service
Adherence to a standard of excellence and revenue integrity
Loyalty and reliability
Certified and experienced coders, auditors, educators, and consultants
Ongoing education for your staff
Diligence in terms of ‘getting it right the first time’
Emphasis on quality and ethical business practices at all times
